I began my day by going through mail that had accumulated on my kitchen table for several days. Oops, my phone bill had not yet been paid for this month. After doing some errands, I head off to pay my bill at the store in Jacksonville. The staff is so nice and has always been so helpful. I hand the young woman running the shop my bill and $90 (four $20s and a $10) to pay for my $89 bill. I was totally not expecting what she told me. If I chose to pay my monthly bill in cash, I would have to pay a $5 service charge. Are you kidding?
She went on to politely explain that I could pay with my debit or credit card without paying such a charge. Now, yes, I am older than 60 years old, and, yes, some technology does confuse and irritate me. But you can be sure that I do know how to use debit and credit cards and have done so on a regular basis for many years.
I find this totally incredible that I would be penalized for paying a bill in the United States with the official American tender. Does anyone else feel my anger over this situation, or have I officially reached the age of “Old Geezerhood”?
End note: I did pay my bill with my debit card rather than pay the $5 service charge. Oh, yea, weak of heart.
Carol W. Knupp